Stop sharing inbox logins. Connect support@, contact@, or billing@ mailboxes. Chatwik converts emails into clean support threads, allowing agents to assign tickets, comment internally, and reply as a team.
Connect via standard forwarding rules or full mail server integration.
Mention teammates privately within the email thread to align before replying.
Email inbox
From: alice@example.com | To: support@acme.com
@sarah - this qualifies for our 14-day policy. Feel free to approve and notify.
Forward your emails via simple custom rules. We handle SPF, DKIM, and custom records automatically.
Our custom spam filter isolates advertisements, server alerts, and automated bots so you focus on client messages.
Maintain high professional standards with dynamic email signatures styled for your brand.
We are integrating our 'Captain' AI with email channels. The AI will read the incoming ticket, summarize the issue, search your support center docs, and draft replies instantly for agents to review.