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Facebook

Connect Facebook page inbox with Chatwik.

Never miss an inquiry sent to your business profile. Integrate multiple Facebook pages, route customer queries to specific agents, and view standard and guest chats in one place.

Multi-Page Sync

Bind and sync chats from multiple brand pages seamlessly.

Lead Auto-Generation

Convert Facebook users into CRM contacts automatically.

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Acme Store Chat

Facebook Page

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Welcome! How can our shop assist you today?
Hi, is item #4321 in stock?
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Let me check our dashboard system. Yes! We have 4 units left in stock.

Message Templates

Create standard message replies for common queries like shipping policies and prices, sending them in a click.

Emoji Reactions

React to user messages with emojis inside the Chatwik inbox, keeping support informal and friendly.

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Agent Assignments

Route incoming Messenger chats directly to sales or support specialists automatically based on keywords.

Upcoming Feature Upgrade

Facebook Comments & Ads Integration

We are extending this integration to pull direct message replies from your Facebook Post Comments and lead ads, allowing you to convert marketing comments into sales tickets.

  • Sync comments from public page posts
  • Auto-reply to specific post triggers
  • Facebook Ad lead form synchronization
  • Advanced media attachment handling

Get Early Access

Be the first to know when we launch this. We will send you exclusive release notes and a special 50% discount.

Target Release: August 2026