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SMS support

Engage customers via SMS text messages.

Support customers wherever they are, even without an internet connection. Connect phone lines, long codes, or shortcodes. Receive inquiries, trigger automated text responses, and monitor text logs directly.

Global Delivery

Deliver SMS messages reliably to 180+ countries via trusted carriers.

Keyword Auto-responders

Respond instantly with specific templates when users text terms like HELP or STOP.

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+1 (855) 991-TEXT

Support SMS Line

Help! I forgot my account login details.
CW
We can reset your password. Please reply with the email address linked to your account.
It's john@example.com

Long & Short Codes

Choose standard local long codes for conversational support, or high-volume shortcodes for marketing alerts.

MMS Support

Accept picture messages or screenshot uploads from customers to resolve tickets visually.

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Opt-Out Filtering

Ensure high deliverability compliance with automatic handling of standard opt-out keywords like STOP, QUIT.

Upcoming Bulk SMS Tool

SMS marketing campaigns & alerts

We are building an analytics dashboard to support bulk SMS campaigns. Filter contacts by purchase history or location, draft messages, configure rate limits, and push out announcements in bulk.

  • Targeted SMS distribution filter groups
  • Automatic timezone compliance filters
  • Dynamic tag binding (e.g. {first_name})
  • Click statistics logs for short-URLs

Get Early Access

Be the first to know when we launch this. We will send you exclusive release notes and a special 50% discount.

Target Release: December 2026