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Voice & IVR

Integrated voice support & IVR flows.

Take phone support directly inside your web browser. We are developing a full voice stack: purchase local phone numbers, configure drag-and-drop IVR phone menus, and compile call logs with automatic AI transcripts.

In-Browser Calling

Make and receive high-definition phone calls from your active dashboard.

AI Call Transcripts

Automatically transcribe voice calls and summarize action items with AI.

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Call Workspace

Active voice call

Caller: Alice Smith

Duration: 04:32 | Status: Completed

Call Transcript Summary

"Alice called to ask about API pricing. Agent explained the startup vs enterprise models. Alice requested an invoice draft to be emailed to her company."

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Dial Customer Phone
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IVR Menu Builder

Design interactive phone responses: "Press 1 for sales, 2 for technical support" via simple nodes.

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Voice Mail Box

Record customer voicemails during off-hours, creating tickets with transcription summaries automatically.

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VoIP Phone Numbers

Rent or import toll-free, local, and international VoIP phone numbers from 100+ countries.

Voice Integration Beta

Voice Calling & IVR Flows

We are integrating Twilio and custom WebRTC client headers to support voice calls inside the Chatwik agent dashboard. Sign up for early access to test local SIP trunk setups.

  • In-browser dialer & WebRTC call bindings
  • Automatic Call Transcripts via Whisper API
  • Interactive Visual IVR Node editor
  • Toll-free telephone number bindings

Get Early Access

Be the first to know when we launch this. We will send you exclusive release notes and a special 50% discount.

Target Release: Q4 2026