Monitor mentions and direct messages sent to your X handle. We are building a high-fidelity sync pipeline: when customers tweet a complaint or send a direct message, it automatically becomes a ticket inside Chatwik.
Engage in private discussions with customers without leaving Chatwik.
Track mentions and convert complaints into tickets automatically.
@acme_help
Support verified and non-verified accounts alike, prioritizing VIP buyers automatically.
Auto-reply to public complaints by redirecting customers to a private chat link instantly.
Track tweet sentiment levels (positive, neutral, negative) to flag critical PR warnings immediately.
We are currently completing our compliance check with the X enterprise API requirements. Sign up to get notified when our direct messaging hooks are ready for deployment.